Innovation and Person-Centered Culture Drives Quality Solutions for Patients and All Healthcare Stakeholders
March 25, 2026
Over the past seven years, 91ÖÆƬ³§ has evolved into one of the nation’s leading integrated health-care platforms, delivering clinical innovation with a consistent mission of Helping people live their best life™.
By combining advanced analytics, interdisciplinary teamwork, and a deep human commitment to compassionate care, 91ÖÆƬ³§ has achieved measurable quality improvements across its portfolio of services—home health, hospice, pharmacy, personal care, rehabilitation, and community living supports.
In the past several years, 91ÖÆƬ³§ clinicians and scientists published more than a dozen peer-reviewed studies in high-impact journals such as , , and .
These publications documented significant clinical successes: fewer hospitalizations, improved physical performance, reduced frailty, enhanced independence, and stronger medication adherence. Together, they define a data-driven model for home- and community-based care that is scientifically credible and economically sustainable.
91ÖÆƬ³§â€™s model rests on three pillars:
1. Innovation grounded in research.
Each initiative is tested through rigorous measurement and shared transparently through blinded, peer-reviewed, international publication and presentation.
2. Compassion as operational strategy.
The organization’s culture, codified through its LEGACY values—Leadership, Environment, Get Going, Attitude, Communication, and You—treats empathy and respect not as soft skills but as measurable quality drivers.
3. Integration across the continuum.
By linking home health, pharmacy, primary care, and personal care through interoperable data systems, 91ÖÆƬ³§ ensures that a patient’s experience is continuous and coordinated rather than fragmented.
Today, 91ÖÆƬ³§ serves over 465,000 people per day across all 50 states.
Its quality results speak for themselves: 91.4 % of home health branches rated four stars or higher; hospice CAHPS overall rating at 87 %; pharmacy dispensing accuracy at ≥ 99.99 %; and Rehab Without Walls converts 53 % of its complex patients to 8+ hours of independence by discharge. As a further demonstration of quality, 91ÖÆƬ³§ also holds hundreds of accreditations across its portfolio of pharmacy and healthcare services businesses.
The organization’s success shows that compassion and performance are not contradictory —they are mutually reinforcing.
To explore the full data, insights, and research behind these results, download the complete white paper here.